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Terms & Conditions

Effective August 2025

Welcome to Brilho Group (“Brilho,” “we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your use of our websites, services, and products, including but not limited to Raio, Lumina, and Vitalux (collectively, “Services”). By accessing or using our Services, you agree to these Terms. If you do not agree, you must not use our Services.

POLICY

1. Use of Services

  • You must be at least 18 years old to use our Services.

  • You agree to provide accurate, current, and complete information when interacting with Brilho.

  • You may not use our Services for unlawful, harmful, or unauthorized purposes.

2. Payments & Billing

  • Fees for Services are due upfront unless otherwise agreed in writing.

  • All payments are processed securely through third-party providers. We do not store full payment details.

  • Subscriptions or recurring fees (e.g., SEO, ad management) will auto-renew unless canceled in accordance with Section 7.

  • Failure to pay may result in suspension or termination of Services.

3. Deliverables & Timelines

  • Raio websites, Lumina campaigns, and Vitalux products are provided as described in their respective packages.

  • Timelines are estimates and may be adjusted based on client responsiveness or project scope.

  • Brilho is not liable for delays caused by circumstances outside of our control.

4. Client Responsibilities

  • Clients must provide required content, approvals, or access credentials promptly.

  • For Lumina campaigns, clients are responsible for honoring guarantees or promotions offered to their customers. (Client Agreement/Contract will be provided prior to engaging with Lumina's services. No business will be done through Lumina without a signed agreement)

  • Clients are solely responsible for compliance with local laws and regulations related to their industry.

5. Intellectual Property

  • All Brilho intellectual property, including designs, logos, software, and content, remains the property of Brilho Group unless explicitly transferred in writing.

  • Upon full payment, clients receive a license to use completed websites, creative assets, or purchased products for business purposes.

6. Limitation of Liability

  • Brilho provides Services “as is” and makes no guarantees of specific financial outcomes.

  • We are not liable for indirect, incidental, or consequential damages, including lost revenue or business opportunities.

  • Our total liability is limited to the amount you paid for the Service giving rise to the claim.

7. Cancellations & Refunds

  • Website projects may be canceled before work begins for a partial refund (minus administrative fees).

  • Once work has started, fees are non-refundable.

  • Ongoing subscriptions (SEO, ad management, Founders Club, etc.) may be canceled with 30 days’ written notice.

  • Ad spend credits are non-refundable and must be used within the agreed period.

8. Privacy

  • Your use of our Services is also governed by our [Privacy Policy]. By using our Services, you consent to the collection and use of data as described in that policy.

9. Modifications

  • Brilho reserves the right to update or modify these Terms at any time. Continued use of our Services after changes take effect constitutes acceptance of the revised Terms.

10. Governing Law

  • These Terms are governed by the laws of the State of Utah, United States. Any disputes will be resolved exclusively in Utah state or federal courts.

11. Contact Us

  • For questions about these Terms, please contact us at:
    📧 colin@brilhogroup.com
    📍 Provo, Utah, USA

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